We believe in being agile and efficient partners to our clients. We treat their businesses with the same urgency and success-driven mindset as we do our own. Our mission is not just to be suppliers, but true fibre maintenance partners.

A real testament to our dedication occurred when disaster struck a live network serving over 150,000 clients in Manchester. Two 144-fibre cables and one 288-fibre cables were cut by a 3rd party, resulting in the loss of hundreds of active clients. Without wasting a moment, our maintenance team sprung into action.

We swiftly located the damaged sections and began the process of restoration. Mobilising a floating team, we prepared two new joints to expedite the restoration of services. This achievement was made possible through meticulous preparation, teamwork, and our relentless dedication to our customers.

Client Success

Safety measures were strictly enforced in the work area to ensure the security of our personnel and pedestrians. Even adverse weather conditions, such as pouring rain, did not deter our team from their mission.

We are proud to share this success story, demonstrating our commitment to customer satisfaction and the ability to overcome critical situations.

VEA Telecoms maintenance team exemplifies what it means to be a trusted partner, enduring the unforeseen and providing swift solutions to ensure uninterrupted services for our valued clients.

More VEA Connect Case Studies

The Fibre Build is Done. What Now?

The Fibre Build is Done. What Now?

The UKs fibre network is well established, and now the real work begins with VEA Telecoms’ proactive maintenance and 24/7 emergency response, not just nice-to-have, but business critical service.